Zenonhealth, LLC d/b/a OneRecord™ (“OneRecord”) is committed to protecting the privacy and security of your personal information. We want to share with you how we treat personal information about you that we receive in connection with this website (“Site”).
OneRecord is a limited liability company organized under the laws of the State of Delaware, United States. The servers that host this Site are located in the United States, and any personal details you provide to us will be processed by OneRecord in the United States. OneRecord expressly excludes any representation or warranty, express or implied, with respect to the information available on this Site. OneRecord makes no representation about any third-party websites that may be accessed via links from this Site. By using this Site, you agree that the laws of the State of New York, without regard to its conflict of laws principles, will govern all matters between you and OneRecord with respect to your use of this Site.
Information We Collect
To protect your security and privacy, we require that you (as opposed to a third party on your behalf) enter the personal information that we collect and that the information be current, although OneRecord disclaims any legal duty to verify the accuracy of any personal data that you provide to OneRecord. You are free to access the personal information we have on file by contacting our Customer Service department by email at firstname.lastname@example.org. In addition to updating your information in your account online you can also request that we modify or delete your personal information by sending an email to us at email@example.com with the words “UPDATE MY INFORMATION” in the subject line. Please be aware that, to protect your security and privacy, OneRecord may take reasonable steps to verify your identity prior to making changes to your personal information. For your information, please note that it is our practice to monitor and in some cases record calls for staff training and quality assurance purposes.
How We Use the Information We Collect and Who We Share It With
Unless otherwise specified herein, OneRecord reserves the right to compile, save, use within the scope of our activities, and analyze any and all data about you (contact and personal data, use history, etc.) that we collect from you through the Site. We use the personal information about you that you provide to us for our internal purposes, such as responding to your requests for information or materials, contacting you, assessing your application for a position with OneRecord or an entity related to OneRecord, conducting internal analyses such as surveys and market research, processing and completing orders, processing your payment, administering your account, and administering and developing our business relationship with you or the company you represent. We also use your personal information to communicate with you, such as, for example, to provide you with administrative communications regarding your account, newsletters, press releases, or information relating to products, offers, or programs that may be of interest to you.
OneRecord has a general policy of not disclosing your personal information to third parties unless you have consented to such sharing. However, we may share the personal information about you that you provide to us with trusted companies we have hired to provide services for us, such as sending out our newsletters, fulfilling orders you submit, or collecting and processing information on our behalf. These companies – our vendors – are contractually bound to use personal information that we share with them only to perform the services we have hired them to provide. Among the vendors whose services we employ may be companies that help us deliver online advertisements such as banner ads. These companies may collect and use information you provide to us to better understand the offers, promotions, and types of advertising that are most appealing to our customers. After the information is collected by these third parties, it is aggregated so it is not personally identifiable or tied to you or any other user. If you would prefer that these companies not collect your information, please email firstname.lastname@example.org.
We may also share your personal information in the event that the business of OneRecord is transferred to another entity by way of merger, sale of the company’s assets, or otherwise. If you consent to sharing of your personal information, we may share your information with OneRecord related entities and selected third parties so that they may provide you with or contact you regarding information and materials that may be of interest to you. Please refer to the section below on “opting in and out.”
We may also collect and group demographic and preferences information, responses to surveys and other personal information that we collect from you into an aggregate, non-personally identifiable form for disclosure to our existing or potential business partners, affiliates, sponsors or other third parties. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.
From time to time, we may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they “click” on. We collect this information through the use of “cookies” and other tracking technologies, which are discussed in greater detail below in the section on cookies. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. As with other aggregated data, we may disclose such data to our existing or potential business partners, affiliates, sponsors or other third parties, but this aggregate data will in no way personally identify you or any other visitors to the Site.
You may refuse to accept cookies, or remove cookies, by editing your web browser preferences or options. You do not have to accept all cookies sent to you by this Site; however, depending on the particular cookie you reject, you may not be able to use some of the features of this Site.
We may also employ software technology known as “web beacons” or “clear GIFs” which helps us keep track of what content on our Site is effective. Web beacons are small graphics with a unique identifier that are used to track the online movements of Internet users. Web beacons are embedded in the web pages you review, so they are not stored on your hard drive. The web beacons we use do not track or collect any personally identifiable information about you and they are in no way linked to your personally identifiable information.
Opting In and Out
When you submit personal information to us through the Registration Pages on this Site, you may be given an opportunity to opt in to receiving additional information from OneRecord, OneRecord related entities, and/or selected third parties at the time of submitting your personal information to us. If you opt in, you may be added to our list of users who will receive promotional and marketing communications from us, our partners, and/or other third parties. If you initially opt in to receiving such communications and you later decide that you no longer want to receive them, you may opt out of receiving promotional and marketing communications from us and/or our partners and other third parties by emailing us at email@example.com.
Links to Other Sites
For your convenience, this Site may from time to time include links to third-party sites whose information practices may be different than ours. Visitors should consult the other sites' privacy policies, as we have no control over information that is submitted to, or collected by, these third parties.
Security of Information and Disclosures
OneRecord uses industry standard security measures to safeguard information concerning, and submitted by, users like you. Despite the security measures employed by OneRecord, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet.
Information Handling Policy
On behalf of and as authorized by our customers, OneRecord collects information from health care providers. The information may include all information in the health care provider’s electronic medical record for such customer. OneRecord responds to inquiries from our customers and from health care providers only as authorized by our customers. Based on the inquiry and authorization, OneRecord transmits the requested information to the requesting party. OneRecord participates in the Carequality initiative and the CommonWell Health Alliance, both of which allow implementers to exchange electronic health records as authorized by the patient, and may form other associations. Additionally, OneRecord may de-identify and use the information you provide for business and administrative purposes, but does not or aggregate information containing individually identifiable information. Our customers may restrict OneRecord’s use, disclosure, de-identification, or aggregation of its information upon registration or any time following registration by providing written notice or otherwise following the applicable opt-out procedures during registration or at any time.